Colaborate

Need to improve staff collaboration & productivity?

As employees become more mobile, they need to have access to company information from anywhere, at any time. Your infrastructure needs to accommodate a diverse range of access channels and end-point devices, instant messaging and presence management. Our specialists can help you understand how to leverage your existing infrastructure and tools to serve up resources to staffers transparently and flexibly.

Unified Messaging

Unified Messaging (UM) is the new terminology for the "smash-up" or convergence of heterogenous technologies like: e-mail, voicemail, faxes, phone texting, and video into a single point of access for the enduser. This repository can be exposed in a varity of ways, allowing for multiple, flexible access. Get all your various communication inputs from your email box on your PC for instance, or from your cell phone or from a WEB browser, or call in and get an interactive voice response attendant to read your messages back to you. The UM concept is to gather all possible messaging objects and present them back in a single framework accessible through a wide variety of devices and connection modalities. The result is a simplified user experience: one place to check for or review messages. Ease of use means real productivity gains. Versitility of access equates to the same. Whether I'm on the road or at my desk in the office, I can get to my important datasets. I can remain responsive to people trying to connect with me. Inside the smashup each separate commincation technology gains the added feature sets of the other genres. For example: voicemail becomes an annotatable datafile that can be added to an email. Now my email has sound and my voicemail has data.

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Presence

Presence enables real-time status of employees (based on calendar information, login/activity status, and user preference) to be displayed across the organization. Workers can contact the right person the first time using the most appropriate communication method. They can communicate effectively anytime, from anywhere.